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Terms of service
Welcome to UZNEA. These Terms of Service govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with and be bound by these terms.
If you do not agree with any part of these Terms, please do not use our website.
1. General Conditions
- By accessing this website, you confirm that you are at least 18 years old or using the website under parental supervision.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to use our products or website for any illegal or unauthorized purpose.
2. Products & Services
We offer fashion and apparel products including T-shirts, denim, jeans, hoodies, shirts, and related clothing items.
We make every effort to display product colors, designs, and details accurately. However:
- Actual product colors may vary slightly due to screen settings and lighting.
- Product availability is subject to stock.
- We reserve the right to discontinue or modify products without prior notice.
3. Pricing & Payments
- All prices listed on UZNEA Store are in Indian Rupees (INR).
- Prices may change without prior notice.
- We reserve the right to cancel orders due to pricing errors or technical issues.
We accept payments through secure payment gateways including:
- UPI
- Debit/Credit Cards
- Net Banking
- Wallets
- Cash on Delivery (where available)
4. Order Acceptance & Cancellation
Once an order is placed, you will receive an order confirmation.
However, we reserve the right to:
- Refuse or cancel any order.
- Limit quantities purchased per customer.
- Cancel orders suspected of fraud or misuse.
Orders can only be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.
5. Shipping & Delivery
We aim to dispatch orders within the estimated timelines mentioned on the website.
Delivery timelines may vary depending on:
- Customer location.
- Courier partner availability.
- Weather or unforeseen circumstances.
We are not liable for delays caused by third-party logistics providers.
6. Return, Refund & Exchange
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
- Return requests must be raised within 3 days of delivery.
- Refunds are processed to the original payment source.
- Returned items must meet eligibility conditions.
Please review our Return Policy carefully before making a purchase.
7. User Responsibilities
By using this website, you agree:
- To provide accurate and complete information.
- Not to misuse the website or attempt unauthorized access.
- Not to upload malicious code, spam, or harmful content.
- Not to copy, reproduce, or exploit website content without permission.
8. Intellectual Property
All content on UZNEA Fashion Store including:
- Logos
- Images
- Product designs
- Graphics
- Text
- Website content
is the intellectual property of UZNEA and protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
9. Limitation of Liability
UZNEA shall not be held liable for:
- Indirect or incidental damages.
- Losses caused by misuse of products.
- Website interruptions or technical errors.
- Delays beyond our reasonable control.
Our maximum liability shall not exceed the amount paid for the purchased product.
10. Third-Party Services
Our website may contain links or integrations with third-party services including:
- Payment gateways
- Courier services
- Social media platforms
We are not responsible for the content, policies, or actions of third-party providers.
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.
12. Modifications to Terms
We reserve the right to update, change, or replace these Terms of Service at any time without prior notice.
Continued use of the website after changes are posted constitutes acceptance of those changes.
13. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Gorakhpur, Uttar Pradesh.
14. Contact Information
For questions regarding these Terms of Service, please contact us:
Website: https://uznea.com
Email: uzneaofficial@gmail.com
Phone/WhatsApp: 9555017135
Address: 15–L Dariya Chack, Gorakhnath, Gorakhpur, Uttar Pradesh – 273015, India